Privacy Policy

1. Who We Are

fb773 is an online casino and sports betting platform operated for the benefit of Filipino players. fb773 acts as the data controller in respect of the personal information you provide when registering and using the Platform. As data controller, fb773 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws in the Philippines.

For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 13 of this Policy.

2. Data We Collect

fb773 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

fb773 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by law.

3. How We Use Your Data

fb773 uses your personal data for the following purposes:

• Account Management — To create, maintain, and manage your fb773 player account, including processing your registration and verifying your identity.
• Service Delivery — To provide access to games, process deposits and withdrawals, and deliver the full range of fb773 platform features.
• Regulatory Compliance — To fulfill our obligations under Philippine gaming regulations, including KYC verification, anti-money laundering (AML) checks, and age verification (21+ requirement).
• Fraud Prevention & Security — To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming — To monitor gaming behavior, enforce deposit limits and self-exclusion requests, and identify players who may need responsible gaming support.
• Customer Support — To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform Improvement — To analyze usage patterns, troubleshoot technical issues, and develop new features that better serve Filipino players.
• Marketing Communications — To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications.

fb773 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

fb773 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity — Processing is necessary to perform the contract between you and fb773 (i.e., to provide the Platform services you have registered for).
• Legal Obligation — Processing is required to comply with applicable Philippine laws and regulations, including gaming, AML, and data protection legislation.
• Legitimate Interests — Processing is necessary for fb773's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — For marketing communications and non-essential cookies, fb773 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

fb773 may share your personal data with the following categories of recipients:

• Payment Processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers — Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game Software Providers — Licensed game developers and live dealer studios whose games are available on the fb773 platform, to the extent necessary to deliver game services.
• Regulatory Authorities — Philippine gaming regulators and law enforcement agencies, where disclosure is required by law or a valid legal order.
• IT & Infrastructure Providers — Cloud hosting, cybersecurity, and technical support vendors who process data on fb773's behalf under strict data processing agreements.

All third parties with whom fb773 shares personal data are contractually required to process such data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection laws.

6. Cookies & Tracking

fb773 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies — Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and core functionality.
• Performance Cookies — Collect anonymized data about how players use the Platform to help us improve page load times and user experience.
• Functional Cookies — Remember your language preferences, display settings, and other personalization choices.
• Analytics Cookies — Used to understand aggregate player behavior and improve Platform features. Data collected is anonymized where possible.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb773 platform. fb773 does not use cookies to serve third-party advertising.

7. Data Retention

fb773 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account & Identity Data — Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Financial Transaction Records — Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications — Retained for two (2) years from the date of the last communication.
• Technical & Usage Logs — Retained for up to twelve (12) months, after which they are anonymized or deleted.

When personal data is no longer required, fb773 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb773:

• Right to Be Informed — You have the right to know what personal data fb773 collects about you and how it is used.
• Right of Access — You may request a copy of the personal data fb773 holds about you at any time.
• Right to Rectification — You may request correction of any inaccurate or incomplete personal data in your account.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb773's legal retention obligations.
• Right to Object — You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability — You may request that fb773 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact fb773's Data Protection Officer using the contact details in Section 13. fb773 will respond to all verified requests within thirty (30) days.

9. Data Security

fb773 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fb773 platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While fb773 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying fb773 immediately if you suspect any unauthorized access to your account.

10. Children's Privacy

If you believe that a minor has registered on the fb773 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Cross-Border Data Transfers

In some cases, fb773 may transfer your personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international game software studios. Where such transfers occur, fb773 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the Data Privacy Act of 2012 and the National Privacy Commission.

fb773 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

12. Changes to This Policy

fb773 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify you via the email address registered to your account or through a prominent notice on the Platform. The revised Policy will take effect on the date specified in the notice.

We encourage you to review this Policy periodically to stay informed about how fb773 protects your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

13. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how fb773 has handled your personal data, please contact our Data Protection Officer:

Email: [email protected]

Please include your registered username, a clear description of your request or concern, and any relevant details to help us respond promptly. fb773 aims to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within thirty (30) days.

If you are not satisfied with fb773's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).